If for any reason you are not 100% satisfied when you receive your photographs e.g. they are either not the ones your thought you ordered, they are damaged in some way, or you are not entirely satisfied with the quality of your prints, please contact What A Picture. Normally we are able to help and can supply replacements or alternatives.

Contact can either be made by email to: info@whatapicture.co.uk or you can call us on 07810 510308.

Refunds

Requests for refunds must be made in writing either:

by email to info@whatapicture.co.uk

or by post to Whatapicture, South Barn, Reckford Road, Westleton, Saxmundham, Suffolk, IP17 3BE

Please remember to quote your order number (if you ordered online) and contact details and state why you are requesting a refund.

Please note, you will be required to return your prints to qualify for a full refund.

All requests must be made within 7 days of receipt of your order.

Thank you for your co-operation